Rules governing access to FYASSI’s website and purchases of bathroom products.

Effective date: [MONTH DAY, YEAR]  |  Last updated: [MONTH DAY, YEAR]

These Terms & Conditions (“Terms”) apply to [WEBSITE URL] and purchases from [FULL LEGAL ENTITY NAME], trading as FYASSI. By using the website or placing an order, you agree to these Terms. If you do not agree, do not use the Services. Mandatory consumer rights in your country are not excluded or limited by these Terms.

1. Eligibility and Accounts

You must have legal capacity to enter a binding contract and meet any applicable minimum age. You are responsible for accurate information, account activity, and protecting your credentials. Tell us promptly of suspected unauthorized use.

2. Product Information and Compatibility

We aim to present accurate descriptions, dimensions, materials, finishes, images, and package contents. Screen settings, lighting, production batches, natural material variation, and manufacturing tolerances may cause minor differences. Before ordering, verify measurements, mounting holes, connection and thread standards, inlet/outlet positions, pressure and temperature requirements, product certifications, package contents, and local plumbing, electrical, and building requirements. Compatibility is the customer’s responsibility unless we expressly confirm it in writing based on complete information.

3. Orders and Contract Formation

Your order is an offer to purchase. An automated acknowledgment confirms receipt but does not necessarily mean acceptance. A binding sales contract forms when we send an acceptance or shipping confirmation, or otherwise begin fulfillment, subject to applicable law. We may reject or cancel an order for suspected fraud, pricing or inventory error, delivery restriction, sanctions concern, payment failure, or inability to fulfill. If we cancel after payment, we will refund the amount paid for the cancelled item.

4. Prices, Taxes, Duties, and Payment

Prices and currency are shown at checkout. Unless stated otherwise, shipping, taxes, duties, brokerage, installation, adapters, and other charges are additional. The party responsible for import duties and clearance must be shown at checkout or in the Shipping Policy. You authorize our payment providers to charge the selected method. We may correct obvious errors before dispatch, subject to applicable law.

5. Order Changes and Cancellation

Contact us immediately at [SUPPORT EMAIL]. We will try to assist before processing or dispatch, but changes or cancellation cannot be guaranteed. Customized or processed goods may have restricted cancellation rights, except where law provides otherwise.

6. Delivery, Title, and Risk

Delivery estimates are not guaranteed unless expressly stated. Title and risk transfer as required by applicable law and the disclosed shipping terms. Do not use a damaged product. Photograph damage, retain packaging and labels, notify the carrier where appropriate, and contact us promptly.

7. Installation and Use

Products must be installed, tested, maintained, and used according to product instructions and applicable codes. Work involving concealed plumbing, waterproofing, electricity, water heaters, structural drilling, or complex connections should be performed by a qualified professional. Turn off the water before work, flush new plumbing, verify hot/cold orientation, avoid overtightening, and perform a leak test. Installation is not included unless expressly stated.

8. Returns, Refunds, and Warranty

The Shipping Policy, Returns & Refunds Policy, and Limited Warranty form part of these Terms. They do not reduce non-waivable consumer rights.

9. Acceptable Use

• Do not violate law, infringe rights, impersonate others, submit false or harmful content, interfere with security, scrape or automate access without authorization, introduce malware, reverse engineer protected systems, or use the Services for fraud.
• We may suspend access or remove content when reasonably necessary to protect the Services, users, or legal rights.

10. Reviews and User Content

You retain ownership of content you submit. You grant us a worldwide, non-exclusive, royalty-free license to host, reproduce, adapt, publish, translate, and display it for operating and promoting the Services, subject to our Privacy Policy. You confirm you have the necessary rights and that content is accurate and lawful. We may moderate or remove content but are not required to do so.

11. Intellectual Property

The website, FYASSI name and branding, product content, graphics, photographs, text, software, and other materials are owned by or licensed to us and protected by law. No rights are granted except a limited, revocable right to use the Services for personal, lawful shopping purposes.

12. Disclaimers

To the fullest extent permitted by law, the website is provided on an “as available” basis. General website content is not professional plumbing, construction, electrical, engineering, or safety advice. Product-specific instructions and written specifications control over general FAQ or marketing content. Nothing in these Terms excludes warranties or remedies that cannot lawfully be excluded.

13. Limitation of Liability

To the fullest extent permitted by law, FYASSI and its affiliates will not be liable for indirect, incidental, special, exemplary, or consequential loss, or loss of profit, data, goodwill, or business opportunity. Where liability may lawfully be limited, our aggregate liability arising from a product order will not exceed the amount paid for the product giving rise to the claim. These limits do not apply to fraud, willful misconduct, death or personal injury caused by negligence, or any liability or consumer right that cannot legally be limited.

14. Indemnity

To the extent permitted by law, business users agree to indemnify FYASSI against third-party claims arising from unlawful use of the Services, violation of these Terms, or infringement of another person’s rights. This clause does not apply to consumers where prohibited.

15. Governing Law and Disputes

These Terms are governed by the laws of [JURISDICTION], without regard to conflict-of-law rules. Courts in [VENUE] will have jurisdiction, except that consumers retain any mandatory right to bring claims in their home jurisdiction or rely on mandatory local law. [Optional only after legal review: arbitration/class-action waiver language.] Before filing a claim, contact [LEGAL/SUPPORT EMAIL] so the parties can try to resolve it informally.

16. Changes, Severability, and Contact

We may update these Terms prospectively. The version in effect when an order is accepted generally governs that order, unless law requires otherwise. If a provision is unenforceable, the remainder remains effective. Notices may be sent electronically where permitted. Contact: [FULL LEGAL ENTITY NAME], [REGISTERED ADDRESS], [SUPPORT EMAIL].